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Terms & Conditions
Welcome to Volocrafts. By engaging with our web design services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Services
We provide web design and development services primarily using the Wix platform. Services include, but are not limited to:
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Custom web design and development
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E-commerce setup
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SEO optimization
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Website maintenance
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Integration of third-party tools (e.g., booking systems, payment gateways)
2. Payments and Fees
2.1 Pricing:
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Pricing is determined based on the scope of the project and outlined in the proposal or contract.
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The agreed-upon pricing does not include additional third-party costs such as domain registration, web hosting fees (if applicable), and any third-party services or software.
2.2 Payment Terms:
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A 50% deposit is required before work begins.
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The remaining 50% is due upon completion of the project before the website goes live.
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Payments can be made via Payoneer, Credit or Debit card and must be made in USD.
2.3 Late Payments:
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In the event of late payments, we reserve the right to suspend all services until full payment is received.
3. Revisions
3.1 Revision Policy:
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The Basic Package includes 1 round of revisions, the Standard Package includes 2 rounds, and the Premium Package includes 3 rounds.
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Any additional revisions beyond the specified rounds will be subject to additional charges based on hourly rates or as agreed upon.
4. Client Responsibilities
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Clients are required to provide all necessary content (text, images, logos, etc.) before work begins.
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The client is responsible for ensuring that all content provided is legal and does not infringe upon any copyrights, trademarks, or other intellectual property rights.
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Failure to provide the necessary content may delay project completion.
5. Project Timelines
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We aim to deliver projects within the agreed-upon timelines as specified in the project proposal.
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Delays may occur if there is a delay in receiving necessary content or feedback from the client.
6. Cancellation Policy
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Cancellation requests must be made in writing. In the event of cancellation:
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If canceled before project initiation, the deposit will be refunded, minus any administrative fees.
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If canceled after project initiation, the deposit is non-refundable, and you will be billed for any work completed up to the cancellation date.
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7. Ownership and Intellectual Property
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Upon full payment, the client will own the rights to the final website design.
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We reserve the right to use the website in our portfolio and marketing materials unless otherwise agreed upon.
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All third-party tools (e.g., plugins, software) integrated into the website will remain under the ownership of the respective vendors.
8. Limitation of Liability
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We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
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We are not responsible for the performance or availability of third-party services integrated into the client’s website (e.g., payment gateways, booking systems).
9. Maintenance and Support
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Maintenance and support services are not included in the project cost unless otherwise specified in a maintenance contract.
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Additional maintenance requests will be billed separately.
10. Third-Party Services and Tools
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We may recommend or integrate third-party services (such as payment processors or booking systems) into your website.
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We are not responsible for the performance, availability, or policies of any third-party services used on your website.
11. Confidentiality
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We will maintain the confidentiality of any proprietary information provided by the client.
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Similarly, you agree not to share our confidential information, including pricing, project processes, or proposals.
12. Governing Law
These terms and conditions shall be governed by and interpreted in accordance with the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts of India.
13. Changes to Terms
We reserve the right to update these terms and conditions at any time. Clients will be notified of any changes to the terms.
Contact Us
If you have any questions regarding these Terms and Conditions, feel free to contact us at:
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Email: priyans@volocrafts.com
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